The Mode C320 is supported by a comprehensive warranty and service program designed to ensure long term reliability and peace of mind. With dedicated after sales support and planned service coverage, it offers a smooth and dependable ownership experience throughout your journey.
FAQ’s
The Mode Warranty offers 24 months of coverage for the motor, battery, and controller, 12 months for all electrical components, and 6 months for mechanical components. This warranty protects against defects in materials and workmanship, ensuring all parts perform as outlined in the user manual and promotional materials. This includes coverage for any issues that impact the Vehicle’s performance or safety due to manufacturing defects, offering riders peace of mind and support with their purchase.
The warranty covers the labor costs for any repairs available in the warranty terms for your Vehicle may require, ensuring that you receive professional care at no additional charge.
The warranty covers the labor costs for any repairs available in the warranty terms for your Vehicle may require, ensuring that you receive professional care at no additional charge.
The warranty does not cover normal wear and tear after six months, nor the following issues:
• Battery degradation within limit (20% degradation after 80,000 Kilometers)
• Damage caused by accidents or vandalism
• Defects resulting from unauthorized modifications (illegal adjustments)
• Damage due to battery misuse
• Tire punctures
• Frame scratches
• Brake wear
• Incorrect assembly or installation by the user
Any unauthorized modifications to Vehicle components and component software’s that alter the Vehicle’s performance will void the warranty for the motor, battery, controller and all other warranties. Such changes can compromise the Vehicle’s integrity and safety.
For warranty claims or repairs, please contact Mode directly. All repairs must be approved or conducted by Mode to be covered under the warranty. While replacement parts and labor are covered, the Vehicle owner is responsible for transportation costs related to on-site repairs or traveling to a service center.
For warranty claims or repairs, please contact Mode directly. All repairs must be approved or conducted by Mode to be covered under the warranty. While replacement parts and labor are covered, the Vehicle owner is responsible for transportation costs related to on-site repairs or traveling to a service center.
Book a Test Ride
Test ride slots will be available soon
We truly appreciate your interest thank you for reaching out. At the moment, our test rides are fully booked, but we’ll be opening up new slots from June 15th onwards.
